Politique d’expédition

At Jade Lachine, we want your order to arrive quickly and safely.

Shipping Rates Standard shipping rates apply across Canada. Free shipping may be available on orders over a certain amount — check at checkout for current promotions.

Shipping Zone We currently ship within Canada only.

Carriers We ship via Canada Post and other trusted Canadian carriers.

Delivery Times Orders are typically processed within 2-5 business days:

• Quebec: 2-5 business days
• Other provinces: 5-10 business days

Digital Products & Events Coloring event tickets are digital and delivered by email. No shipping applies.

Damaged or Missing Orders If your order arrives damaged or does not arrive, please contact us at info@jadelachine.com within 7 days of the expected delivery date with your order number.

Contact Questions? Email us at info@jadelachine.com.